is duke energy cutting off power in north carolina

Here's what to know. Under normal circumstances, Duke is usually able to get backup power from other utilities nearby, but widespread cold across the South and blizzard conditions to the north meant those others did not have the help to give, according to Brooks. Duke Energy's illumination features stories about people, innovations, community topics and environmental issues. The company apologized for the need to use rolling outages. Duke Energy never makes such calls to customers, never threatens to cut off customers power immediately, never seeks immediate payment, and never calls customers to request personal information. Useful comments include a description of the problem, city and postal code. Start Service Need to Start Service at a new location? He has worked for The News & Observer since 2004 and writes a column about unusual people and places. He said that, not only will they get shut off potentially during one of the hottest parts of the year but utilities won't be able to collect what they're owed. The Best College Science and Tech Programs, Here Are the Best Apps and Games of 2022, According to Apple. Please select the location of your service and we'll remember your selection for next time. That's the lesson. Rather than investing in renewables, Duke wants to shift this burden onto working families who cannot afford higher energy bills, the group wrote on its website. Could Duke provide more precise estimates by outage? Our goal is to protect our customers from such devious schemes.. Carolina power outage: Duke Energy cuts electricity to thousands - The Even if the Utilities Commission approved full our rate request, our rates in 2026 would still be well below the national average as of last winter, he said. Libs of TikTok, a far-right Twitter account that organizes harassment campaigns against LGBT people, also tweeted about the drag show on November 18. Good luck! @DukeEnergy @90SVIDEONASTY Specifically if you have no crews out there working. "If somebody is offered a six-month repayment plan and they comply with the plan and resume making their regular payments, then, yes, they cannot shut anyone off during that time period," Al Ripley, a consumer protection advocate at the North Carolina Justice Center, said Thursday. Jeff Brooks, a company spokesperson, estimated Saturday morning that energy would return over the next several hours. Duke Energysilluminationfeatures stories about people, innovations, community topics and environmental issues. North Carolina's governor is promising to quickly cut greenhouse emissions but will need to convince Duke Energy, the state's dominant utility, to abandon coal and gas in favor of solar and wind. In most cases, carbon monoxide leaks had not caused lasting issues, though some residences suffered minor structural fires, Marks said. South Carolina, North Carolina is home to one of them, rankings show, After Supreme Court decision, university to offer free tuition to some in-state students. Did Duke Energy exempt customers with medical risks from Christmas Eve blackouts? The power is out in Moore County, and I know why, Rainey wrote. Unlike perhaps a storm where you can go in and reroute power somewhere else, that was not an option in this case, so repair has to be completed. . What she wants for its future. Folwell, in particular, argued that continuing the moratorium could cause smaller utility operations to fail. The case illustrates application of NC's timber trespass statute to ornamental tree removal. Do the winners know? North Carolina, Norton said Duke Energy Carolinas' rates are "far below" most of our Southeastern peers and 33% below the national average. We regret we had to interrupt service to a portion of our customers, and appreciate the response to our request for conservation to keep the grid safe and operational.. The state of emergency in Moore County, roughly an hour southwest of Raleigh, may be extended through the week if power isnt restored quickly enough. As overtaxed heaters labored through extreme temperatures, or residents without power relied on risky alternatives to heat their homes, the chance of carbon monoxide poisoning soared. Really the biggest thing weve had is an uptick in carbon monoxide alarms, Marks said. Download it here. It was an unusual combination of widespread severe cold and high demand that led Duke Energy to cut power for around half a million customers. Transmission and Distribution, In recent years, that role has become more prominent . Relief teams flew medical supplies to hospitals cut off by flooded roads. 2 Powerball tickets in North Carolina scored top prizes. Facebook posts, AI and the upcoming election. Over 1.6 million electric customers are currently without power across the USA due to the major winter storm and load shedding in TVA, PJM, and Carolinas interconnects. ~ 25% complete with more restorations occurring every few minutes. Below are tips for customers to avoid scams: Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in Charlotte, N.C., is one of Americas largest energy holding companies. Roy Cooper (D) tweeted that he had spoken with Duke Energy CEO Lynn Good to offer assistance and to express urgency about the need to restore power quickly in this extreme cold while keeping customers accurately informed.. - RC. Duke Energy Winds gusting up to 45 mph Friday blew hard enough to knock down full 95-gallon trash cans in downtown Raleigh, taking down everything from inflatable yard decorations to tall hardwoods. PSNC Energy, part of Dominion Energy and one of the states largest suppliers of natural gas, warned fire departments that carbon monoxide issues would likely increase as the company struggled to meet demand, Marks said. The temporary, one-hour outages were in response to a "generation capacity emergency caused by the extreme cold," the utility stated Saturday morning in a news release. Josh Shaffer is a general assignment reporter on the watch for talkers, which are stories you might discuss around a water cooler. Cooper says Duke Energy should have warned customers about rolling blackouts, Questions remain about why, where Duke Energy turned off power on bitter cold Christmas weekend, USPS employee who died delivering mail in extreme heat sent disciplinary letter prior to death, Powerball and Mega Millions jackpots top $1 billion, Ring of honor: Man's discovery will reunite 68-year-old class ring with Rocky Mount native, NC State's Shyheim Battle shows a path 'Outta 252' for Rocky Mount youth, High school baseball to allow communication devices from dugout to catchers beginning in 2024, Rolesville QB Braden Atkinson looks to build on strong sophomore year with new weapons, 'One of the best coaches in NC State history': Former players remember the late Dick Sheridan, Five people rushed to hospital after crash in Garner, Amber Alert issued for 3-year-old in Beaufort County, Set your thermostat to 68 degrees or lower, Avoid using large appliances, such as dryers and dishwashers. Customers. The co-ops and municipal owned systems don't have the financial cushion of larger utility companies like Duke, which serves gas or electricity customers in seven states and had $3.5 billion in net income last year. "The challenge came in when we lost some generation and had challenges bringing any other generation from around the region," Brooks said. The chart below shows the number of Duke Energy reports we have received in the last 24 hours from users in Rutherfordton and surrounding areas. At 11:30 a.m., 19,245 Duke customers were without power in Wake County; 18,897 were without power in Durham County; 8,142 people had lost power in Orange County; 1,564 were without power in Johnston County; and 7,155 were without power in Chatham County. The Duke Energy News Center contains news releases, fact sheets, photos and videos. @ShamblesDClown @HadesBones3 @DukeEnergy Same situation. Reipley said he fears people won't be able to cover their past-due bills, even over six months. Knowing where your account is located will help us serve you better. Welcome to Duke Energy. CHARLOTTE, N.C. A winter storm continues to move through the Carolinas on Sunday, cutting power to thousands of Duke Energy customers, with more power outages likely to occur later into ear This 12-year-old wants to continue gender-affirming care. But that doesn't apply to municipal-owned utilities or to co-operatives that are much smaller than the big for-profit companies but together provide water and electricity to millions of North Carolinians. Cell phone service is also reportedly down in the area. By Matt Novak Published. At least 1.5 million people nationwide were without power Friday, when a fearsome storm tore through much of the country. CHARLOTTE, N.C. One of the nation's largest power companies says it will waive late fees and fees for returned payments until the state of emergency is lifted. Heres how. Your power cannot be disconnected on Fridays, weekends, holidays, or the day before a holiday. If the commission approves Duke Energys Customer Assistance Program, Norton said, rates for many low-income families would go down, not up. "Well just have to look at what learnings there are to further improve that process," said Brooks. Cats and bubble tea: New cafe opens in downtown Fuquay-Varina, Shot fired at Wilmington shopping mall led to evacuation. Power restored to North Carolina county affected by shooting Duke Energy warns customers of scammers during Carolinas winter storm NC Medicaid expansion deal could jack up hospital prices, some experts argue. If a caller recorded or live specifically asks you to pay using a prepaid debit card, thats a red flag. NCDOJ Protecting Consumers Energy & Utilities Termination of Utility Service Termination of Utility Service The services provided by public utility companies, such as electricity and natural gas, are important to your health and safety. Blue Ridge Energy, which serves 78,000 customers in several counties in western North Carolina, announced an end to the rolling power cuts before noon Saturday. We are committed to learning from this regional event and to improving our technical tools to help deal with unusual and severe weather. Alan Wolf, a spokesman for UNC Health, said their hospitals had not seen a significant increase in weather-related emergency room visits as of Saturday afternoon. Grateful for the workers braving the wind and cold to get the power back on. @DukeEnergy Fair enough. Duke Energy Corp. (NYSE: DUK) has always played a significant role in North Carolina's economic development and business recruitment processes. The companys calls never threaten to cut off power and never request personal information. North Carolina Tries To Clean Up Its Electricity : NPR Duke Energy Outage in Greensboro, North Carolina: Current Problems and Dozens of flights delayed, canceled at RDU ahead of storms. If your payment is late, utility companies must give you a written notice at least 10 days before disconnecting your service. Normally we average about 100 calls in the city of Raleigh but yesterday we had about 150.. An attack like this on critical infrastructure is a serious, intentional crime and I expect state and federal authorities to thoroughly investigate and bring those responsible to justice, Gov. Though when Rainey posted a follow up message to say shed been visited by police, she suggested the power outage was merely an act of God. Follow Duke Energy onTwitter,LinkedIn,InstagramandFacebook. Its natural gas unit serves 1.6 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky. Goal is to keep power reliable for all with each restore. Utility Easements: Recent Case Considers Aesthetic Value of Removed The following are the most recent problems reported by Duke Energy users through our website. The Utilities Commission, which regulates providers, said earlier this month that utilities reported more than $257 million in customer arrearages as of June 30. The administration hopes to use federal money for the program, and officials are waiting on more guidance from the government. All rights reserved. While the National Weather Service reported the strongest wind gusts dying down Friday afternoon, it also forecast a sharp temperature drop-off with Saturday temperatures clinging to double digits at 11 degrees around dawn and staying below freezing all day. Government officials in Moore County, North Carolina declared a state of emergency and imposed a curfew from 9 p.m. Sunday night to 5 a.m. Monday morning after two shooting attacks on power substations knocked out power for . Same area. Heres what colored flags at North Carolina and other U.S. beaches mean. However, some people living in the Triangle say an unplanned outage in that kind of severe cold was unacceptable. Building a Smarter Energy Future We're making smart investments to improve reliability, prevent outages and use more clean, renewable energy. Experts revise forecast, say warmer ocean may mean fast start to NC hurricane season. Unless the wind knocks me over, he joked. Please let us know what issue you are experiencing with Duke Energy: Thank you for the report! Disconnection Procedures Select your location Our site is customized by location. I dont fault @DukeEnergy if they needed to do this. Leslie Van Houten, follower of cult leader Charles Manson, is one big step closer to freedom, Amish communities are using a surprising new kind of vehicle to travel long distances: Its a lot quicker, An Iowa meteorologist started talking about climate change on newscasts. South Carolina, /. UPDATE: We sincerely appreciate your cooperation & patience to help ensure the stability & reliability of the grid during this tough time. The attacks are being investigated as criminal acts, according to North Carolinas governor. Our Spectrum News app is the most convenient way to get the stories that matter to you. @DukeEnergy @DE_LoganK Your lazy asses should have been working all day yesterday and thru the night in Charlotte the light rain we got was not something to be concerned over I worked 12 hrs yesterday out side on heavy equipment and you bums are lounging in a free hotel yall pathetic. Weve definitely had an uptick in calls, Marks told The News & Observer Saturday. ~ 25% complete with more restorations occurring every few minutes. During our investigation of the outage we did determine that there had been intentional impact on the substation, damaging multiple pieces of equipment in the substation and causing power to go out there, Jeff Brooks with Duke Energy said. CHARLOTTE, N.C. Leaders from Duke Energy today apologized to customers and regulators for the disruption caused by the companys actions to institute rotating power outages on Dec. 24 to protect the grid and vowed to learn from the experience to help prevent it from occurring that way again. The Justice Center has asked for a number of changes, including an extension of the shutoff moratorium for co-op and municipal customers, something the governor hasn't been willing to do. Duke Energy workers inspect a transformer radiator that they said was damaged by gunfire in Carthage, North Carolina on December 4, 2022. Not quite as long as us, but yes, Duke works VERY hard to repair damage quickly. Christmas Day temperatures will poke slightly higher, to 38 degrees, but warmer weather is expected to steer clear of the Triangle until Thursday, when temperatures hit the 50s again. But its gotten to where were seeing a few every day.. Move Service All schools in Moore County have been cancelled for Monday, and some medical services are going to be delayed today, according to local TV station WRAL, which has published a tracker online for closings and delays. Learn More. Cooper said this week that he expects to announce a plan soon to help people pay their bills. The company is a top U.S. renewable energy provider, on track to own or purchase 16,000 megawatts of renewable energy capacity by 2025. CHARLOTTE, N.C. Duke Energy today warned customers in North Carolina and South Carolina of scammers who might call them impersonating Duke Energy representatives and threatening to cut off customers power before or during this weekends winter storm unless customers make a payment for late bills or other charges. "Regardless of the timeline, all customers will have at least one full billing cycle after we announce the resumption of standard operations to prepare, discuss options for their situation and make payment arrangements," company spokeswoman Meredith Archie said in an email. Grid operators are continuing the methodical process of restoring temporary outages across NC/SC. At 4 p.m. Saturday, the N.C. Department of Public Safety said the number of people without power in the state was down to 169,000. However, according to the N.C. Department of Justice, utility companies cannot . Duke Energy Corporation is an American electric power and natural gas holding company headquartered in Charlotte, North Carolina. Norton said Duke Energy Carolinas rates are far below most of our Southeastern peers and 33% below the national average. Sunshine and pleasantly warm conditions on tap for Sunday, NATO leaders set to offer Ukraine major support package but membership is off the table for now, Women Are Sharing "The Smallest Inconveniences That Ruin Their Day" And I Can Feel My Blood Starting To Boil, 'Renewable' natural gas may sound green, but it's not an antidote for climate change. Sign up for Gizmodo's Newsletter. (Spectrum News 1). Utility companies must keep a list of households with residents with special needs, such as being on life support equipment, the NCDOJ says. Neither he nor the Raleigh Police Department knew of any weather-related deaths. Should we trust AI to predict natural disasters? By late afternoon, Duke Energy reported 66,000 outages in and around Raleigh and a total topping 135,000 statewide as crews scrambled to return holiday power. Norton, said the protesters claims were unfounded. Emily Rainey, a former Army captain and psychological operations officer who participated in the January 6, 2021 attempt to illegally keep President Donald Trump in power, posted a message to Facebook on Saturday night that prompted some people to wonder if the attacks on the power grid were by anti-LGBT extremists. Scams and Fraud Stay informed. Real-time updates and all local stories you want right in the palm of your hand. As the cold air swept in Friday morning, tens of thousands of power outages were reported across the state. Customers. After rolling blackouts left thousands in the dark and without heat during a bitterly cold Christmas weekend, Duke Energy is now facing questions about why customers weren't notified ahead of time about the potential for outages. As an "arctic blast" swept in Friday morning, tens of thousands of power outages were reported across North Carolina. The FBI has been brought in to assist the investigation, according to the sheriff, while social media continues to speculate about who could be behind these attacks. Extreme weather is causing longer power outages. States and utilities North Carolinians are . https://t.co/kJ0OPcOSrS [2022-12-24 07:42:42 AM EST] #PowerOutage pic.twitter.com/wkQOVmafG3. Duke Energy Corporation. Its electric utilities serve 8.2 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 50,000 megawatts of energy capacity. Get hyperlocal forecasts, radar and weather alerts. Extreme winter storm sabotages power, imperils travelers across U.S. We know that with the extremely low temperatures North Carolinians will need propane and other heating fuel to keep their families warm, Cooper said in a news release announcing the order. Heres what to know about state laws regarding utilities in extreme weather events. New NC utility cutoff rules explained Frigid Saturday temperatures threaten to hit an all-time low for Christmas Eve. An outage is declared when the number of reports exceeds the baseline, represented by the red line. What we know. Been asking for an update for days. But it seems like they should have warned people and/or let people know whether their outage is intentional or caused by the storm., Others noted the timing of the outage, with one critic renaming a famous Dr. Seuss holiday story: How Duke Energy Stole Christmas., Dr. Suesss How Duke Energy Stole Christmas pic.twitter.com/Wzj4ME9bkF, Duke Energy costumers enjoying Christmas Eve pic.twitter.com/JmWmBIy3pu. 4 in the nation for solar.. The calls for the RTO study did not take into account that the new law seems to expressly support the current monopoly model for utilities in North Carolina. Tips to help conserve: https://t.co/tOT6UAWHjj pic.twitter.com/utaci0AnNF. 2023, Charter Communications, all rights reserved. Indiana. Duke Energy Progress, 2021-NCCOA-17 - concerned a right of way held by Duke Energy Progress ("DEP") and its maintenance efforts to keep the power line easement clear by removing trees not within the easement boundary. Officers provide traffic control assistance to major intersections to ensure the safety of the public.. Its the coldest day of the year., North Carolina Gov. Frustrations? Having problems? The drag show at Sunrise Theater in Southern Pines, which may or may not have been the reason for the attack, continued in the dark on Saturday even without power, according to local TV station WRAL. Listen 0:56. Emergency Response, Thousands of residents with no power while they hurry and restore McDonald's and every other business. How prepared are we? Continuing to invest in fossil fuels is environmentally irresponsible and unsustainable, it said. The company employs 27,500 people. Duke Energy just blacked out our power, author Dennis Mersereau wrote. According to poweroutage.us , about 38,000 customers had lost power in . The company employs 28,000 people. The company rolled out power outages to mitigate overwhelming energy use during one of the coldest weekends in recent years, The Charlotte Observer previously reported. Duke Energy's role in North Carolina economic development growing even Latest outage, problems and issue reports in social media. When the wind dies down on Sunday, Duke Energy crews are planning to be up in the lines working on repairs. Duke Energy officials pointed to a rapid series of events late on Dec. 23 and early on Dec. 24 which included rapidly plunging temperatures, demand for electricity that outpaced projections, diminished generation capacity and the loss of purchased power the company was relying on that forced the company to initiate the automated power outages. If the caller pressures you to make an immediate payment of any type or provide personal information of any kind, such as a bank account number or social security number hang up the phone. Duke Energy on Sunday again asked customers to limit electricity use overnight to prevent additional blackouts as temperatures dropped into the teens for a third night in a row. Storms and Outages, Duke Energy Not Cutting Power for Nonpayment for Coronavirus According to the NCDOJ, there are rules utility companies must follow before shutting off your power: You must be given a specific number of days to pay your bill. utility stated Saturday morning in a news release, California Consumer Limit the Use of My Sensitive Personal Information, Do Not Sell or Share My Personal Information/Opt-Out of Targeted Advertising, Reduce water heater temperatures to 120 degrees. All rights reserved. With extreme cold temperatures forecast well in advance, WRAL News asked Duke Energy spokesman Jeff Brooks if he felt the utility's severe weather plan was robustenough and why things happened the way they did. The chart below shows the number of Duke Energy reports we have received in the last 24 hours from users in Rutherfordton and surrounding areas. Duke Energy Carolinas and Duke Energy Progress said they, like other utility companies nationwide dealing with the Arctic blast, were asking customers to conserve usage and expect load shedding steps that include interruptions in service.. Government officials in Moore County, North Carolina declared a state of emergency and imposed a curfew from 9 p.m. Sunday night to 5 a.m. Monday morning after two shooting attacks on power substations knocked out power for thousands of people. Im grateful for the workers braving the wind and cold to get the power back on, the governor wrote. 100-mph tornado confirmed in North Carolina city, National Weather Service says, Flash flooding possible through Friday morning and Tropical Storm Cindy has formed. One Chapel Hill resident wrote on Twitter, "Twenty-four hours without power my portable generator is just barely hanging in there and keeping us from freezing. Grid operators are continuing the methodical process of restoring temporary outages across NC/SC. Duke Energy has started "rolling blackouts" across the Carolinas to address spiking demand for electricity due to frigid temperatures, the company announced Saturday morning. We are sorry for what our customers experienced, said Julie Janson, executive vice president and CEO, Duke Energy Carolinas. Termination of Utility Service. North Carolina Utilities - NCDOJ The company owns the two largest utilities in North Carolina, Duke Energy Carolinas and Duke Energy Progress . Twitter Quietly Removes Its Covid-19 Misinformation Policy, Remembering Enterprise: The Test Shuttle That Never Flew to Space, Apple's 12 Most Embarrassing Product Failures. Utilities announced the short power cuts Saturday morning after temperatures plunged Friday because of an arctic blast winter storm moving across the nation that has snarled holiday travel and caused widespread outages centered on North Carolina and Tennessee. Advocates, healthcare professionals, educators and scientists with CleanAIRE NC say they oppose the companys hike and the burden higher bills will put on low-income families already struggling to pay energy bills. Duke Energy - Home Approximately 15% of customers overall roughly 500,000 in total were impacted. Disconnection Procedures At the moment, we haven't detected any problems at Duke Energy. North Carolina has no laws preventing utility companies from disconnecting your power during extreme weather events. Try visiting the following official links: Realtime status of outages and problems with service providers. The rotating outages, the first ever instituted by the company in the Carolinas, were conducted as a preventive measure to avoid potentially larger and longer outages across the system. Weather updates: Duke begins 'rolling blackouts' to protect grid Roy Cooper says these utilities have to offer people six-month payment plans to make up what they owe. The North Carolina Utilities Commission oversees rates and services, and is reviewing Duke Energys plan. Stop Service Need to Stop Service at your location? But for some of the hundreds of thousands of Duke Energy customers who were without power, the move came without warning and at the worst time: Homes in the Carolinas are faced with frigid temperatures on a weekend when families are gathering for Christmas Eve and Hanukkah. A new proposal from Duke Energy could hike utility bills, but a state regulatory agency will need to hear from consumers before deciding whether to approve the increase. Duke Energy said this week that it's reviewing the utilities commission order and will lay out a new billing plan soon.
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